Job Description
✅ Sales Administrator
The Role
We are seeking an organised and customer-focused Sales Administrator to support the smooth running of the sales office within a fast-paced packaging environment. You will be responsible for handling customer enquiries, processing orders, and ensuring excellent communication between clients, production, and the sales team.
Key Responsibilities
Professionally handle customer enquiries, orders, and queries via phone, email, and other communication channelsProcess all customer requests accurately and in a timely mannerMaintain and update customer files, ensuring all records are accurate and well organisedProvide regular feedback and updates to customers regarding enquiries and order progressAnswer incoming calls promptly and professionally (within 3 rings where possible)Process customer enquiries from multiple sources (phone, email, sales team, visits, and pos...