Job Description
Job :
As a Claims Adjuster, your main mission would be to ensure a quality level of claims management services in line with the quantitative and qualitative objectives of the department, by seeking lasting customer satisfaction and controlling claims costs.
You will be responsible for managing claims from declaration to closure:
Handle incoming communications (phone calls or deferred responses) coming directly or indirectly from clients Review claim declarations and determine the guarantees and benefits to be applied according to the contract, identify recovery opportunities, and assign experts if necessary Analyze requests and process the various actions that result Analyze risks and check the compliance of files, informing the relevant departments Detect fraud and forward the file to the fraud contact Seek settlement solutions, negotiate the sett...