Job Description
Summary
The position involves responding to general supplier inquiries, tracking orders using Netsuite, updating stakeholders on order status, engaging with suppliers for ordering and escalation support, maintaining accurate information in Netsuite, and staying updated on product knowledge and supplier processes.
Responsibilities
Responding to General Supplier Questions: Addressing inquiries and concerns from customers and suppliers regarding completed sales, providing necessary information, and offering support. Order Tracking and Milestone Management: Utilizing Netsuite to track orders throughout the entire process, using tasks to monitor and update key milestones. Communication and Status Updates: Keeping partners, customers, and internal team members informed about the status of their orders, ensuring timely and accurate communication. Supplier Engagement and Support: Collaborating ...