Job Description
Provide technical consultation and application support to customers during the pre-sales process, helping identify suitable solutions based on their operational requirements.
Deliver after-sales technical assistance, including troubleshooting, product support, and customer guidance to ensure optimal product performance.
Promote company products through telemarketing, product demonstrations, exhibitions, and various marketing initiatives to generate business opportunities.
Build and maintain strong, long-term customer relationships by understanding customer needs and providing value-added support.
Manage and expand existing customer accounts while identifying opportunities to increase sales and market penetration.
Collaborate with internal teams to ensure customer requirements are addressed effectively and projects are executed successfully.