Job Description
Technical Sales Applications Specialist - Diagnostics (Malaysia, KL-based)
We are partnering with a global diagnostics leader to hire a Technical Sales Applications Specialist based in Kuala Lumpur. This is a dynamic, field-based role supporting customers and distributors across Malaysia, with occasional regional travel.
About the Role
As part of the Commercial Technical Service team, you will be the technical expert on the ground — delivering high-quality support, driving customer satisfaction, and strengthening distributor capabilities. This role blends hands‑on technical service, applications support, and stakeholder management.
Key Responsibilities
- Provide on-site technical support, troubleshooting, and first-line service to customers
- Manage and complete service work orders in line with SOP and timelines
- Support installations, training, and ongoing system optimisati...