Job Description
Overview
Job Title: Sales Assistant Manager – Travel Operations (Must have BPO Background )
Location: Cape Town
Mode: Work from Office
Reports To: Operations Manager
Role Summary:
The Sales Assistant Manager will be responsible for driving performance and revenue growth within the travel operations account. This role involves managing a team of sales agents, monitoring KPIs, ensuring excellent customer experience, and implementing strategies to exceed sales targets. You will work closely with the Operations Manager to ensure processes are followed, training is effective, and that operational excellence is maintained.
Monitor daily, weekly, and monthly sales performance against targets. Implement action plans to improve under performing areas and sustain top performance. Provide coaching, mentoring, and motivation to the sales team to drive revenue. Analyze sales data and prepare performance...