Job Description
We are looking for an enthusiastic and customer-oriented Sales Representative (Customer Service Representative) to support customers, generate sales, and ensure a positive customer experience. This role focuses on understanding customer needs, offering suitable solutions, and maintaining strong customer relationships.
Key Duties and Responsibilities
- Assist customers through in-person, phone, email, or online interactions
- Understand customer needs and recommend appropriate products or services
- Drive sales by promoting products and achieving assigned sales goals
- Accurately handle transactions, including orders, payments, returns, and exchanges
- Address customer questions, concerns, and complaints professionally and efficiently
- Stay informed about product features, pricing, and current promotions
- Build long-term relationships to encourage repeat business and customer loyalty
- Record customer ...