Job Description
1. Customer Service & Sales:
- Greet customers warmly and assist them in identifying their needs and preferences.
- Deliver excellent customer service by providing product information, offering alternatives, and cross-selling or upselling products.
- Maintain in-depth knowledge of the store’s product range, ongoing promotions, and brand initiatives.
- Handle customer inquiries and complaints professionally, escalating when necessary.
- Achieve and exceed individual and store-level sales targets (KPIs) on a daily, weekly, and monthly basis.
2. Store Operations:
- Ensure merchandise is displayed and replenished in accordance with visual merchandising standards.
- Maintain cleanliness, organization, and overall appearance of the store and fitting rooms.
- Follow stock management processes including receiving, price tagging, and storing of pro...