Job Description
The Sales Associate’s role is to create a good customer shopping experience by providing exceptional customer service. In addition, he/she has to be a good team player by supporting the retail team in store operation matters and whenever necessary.
Key Responsibilities
Meet/Exceed individual and store sales targets
- Achieve all KPIs and CRM requirements
- Focus on cross, up-selling and have strong “matchmaking” skills for all product categories
Provide exceptional customer care
- Drive local clients network growth
- Recruit and convert prospect clients
- Build lasting relationships with clients by bonding with them, understanding their desires and providing advice
- Maintain client books to retain actual clients and detect new potential clients
- Keep in contact with clients to arrange appointments/share collection information/product arrivals to grow loyalty
Good te...