Job Description
Job Description
Our DOTS Sales Associates help to achieve Trek’s Mission by providing incredible hospitality to our customers and guiding them from arrival to departure.
Responsibilities- Develop sales and hospitality skills through training, role‑playing and on‑the‑job experience.
- Achieve individual monthly and annual sales targets of at least $400,000 per fiscal year for full‑time Sales Associates.
- Learn about bikes, components, apparel, and technology.
- Participate in daily huddles and debriefs.
- Use the Guide Sales Process to provide our customers with incredible hospitality.
- Follow through on quotes and lead list communications.
- Make decisions regarding the care of—and doing the right thing for—our customers.
- Maintain Trek University Guide status by completing Trek U modules to further your knowledge of our products, services, and procedures.
- Complete Daily Task List assignments.