Job Description
Context
- Sales Team support : providing necessary materials, data analysis, and contract management for sales activities.
- System management : operating and maintaining sales related systems, managing databases.
- Process Improvement : suggesting and implementing ideas to improve sales operation support process.
Requirements
- System utilization : utilizing sales related systems such as ERP.
- Communication : effective communication with the sales team.
- Key user
Responsibilities
Managing Inquiry / Forecast
Capture customer inquiry or forecasted demand in SAP while in doubt, able to clarify with Account Managers (internally)
Managing quote, chasing order booking
Pro-actively monitor change of quotation and liaise with OMD to create PO
Support the delivery process and return process (RMA) if needed
Pro-actively monitor delivery / RMA status and update stakeholders (internally /...