Job Description
JAFZA Dubai UAE Office-based
Job purpose
Provide day-to-day sales administration and customer support for the Middle East region. Ensure accurate order processing smooth coordination between sales operations logistics and head office and high levels of client satisfaction.
Key responsibilities
Order management
Receive verify and confirm purchase orders from regional customers.
Enter/maintain orders in ERP and ensure documentation (POs packing lists invoices) is complete and accurate.
Follow up with operations warehouse and logistics to confirm product availability packing and timely dispatch.
Customer support & communication
Act as first point of contact for assigned accounts (Iraq Syria Jordan) respond to inquiries provide product information and resolve routine issues.
Follow up on quotations order status and delivery updates; maintain professional client correspondence.
Communicate price ...