Job Description
Key Responsibilities:
- Coordinate with the sales team by managing schedules, filing important documents, and communicating relevant information.
- Respond to customer inquiries, provide information on products/services, and follow up to ensure satisfaction.
- Process sales orders, quotations, and invoices accurately and in a timely manner.
- Maintain and update customer databases, records, and CRM systems.
- Monitor sales performance by compiling and analyzing data to generate reports.
- Track sales targets and support the team in achieving them.
- Handle administrative duties related to the sales department, including documentation, filing, and email communication.
- Liaise with logistics and inventory teams to ensure on-time delivery of goods/services.
- Prepare sales-related documents like presentations, reports, and proposals when needed.
- Follow up with clients regarding outstanding quotations, payments, an...