Job Description
Responsibilities Respond to customer inquiries and complaints, ensuring long-term solutions. Own service projects from PO confirmation assign tasks to internal engineers or external vendors. Coordinate with Sales and Service Engineers to secure spare parts and prevent delays. Develop and manage daily service schedules to meet customer deadlines. Ensure timely, high-quality job execution per customer specifications. Represent the company professionally, upholding safety, quality, and service standards. Review service reports and provide actionable feedback for continuous improvement. Partner with Sales and Finance to ensure accurate invoicing aligned with profitability goals. Ensure full compliance with export guidelines and industry regulations. Requirements Familiarity or basic understanding of ECDIS, Satellite, AIS or Radar systems. (Navy/Deck Cadet welcomed) Professionalism and a positive, responsible attitude.. Strong interpersonal skills to build positive relationships with custom...