Job Description
Job Title: Sales Coordinator
Reporting to: Operations Manager
Seniority Level: Mid Career (4 - 6 yrs exp)
Type: Permanent
Duties and Responsibilities:
- Interfacing with the sales team and managing expectations internally and with customers
- Engaging with operations and credit departments to drive outcomes
- Managing customer expectations through effective communication
- Identifying, communicating, and escalating functional problems
- Resolving conflicts, solving problems, and seeking assistance when needed
- Administering all sales platforms to ensure data integrity
- Delivering on customer-related objectives and supporting requirements
- Completing quotations, credit notes, and maintaining credit facilities
- Supporting Account and Business Development Managers in achieving customer excellence