Job Description
Responsibilities to carry out marketing and sales functions to meet company and departmental goals.
Responsibilities
- To know the products well and advise the customer or potential clients accordingly.
- To take orders and reviews the delivery capability.
- To document customers’ needs, communicate and liaise with all the concerned departmental heads and ensure customer’s requirement are understood and can be fulfilled.
- To handle customer enquiries and consult with the concerned department if necessary.
- To the issue of PDM and ECN form upon confirmation of customers’ orders.
- Responsible for the collection in due course.
- Responsible to inform QA about Customer Complaints and take necessary action to follow up.
- Responsible to communicate customers’ safety product liability and chemical management requirements to our Environments and Quality Assurance Departments Managers.