Job Description
JOB LOCATION: BANGALORE
Experienced candidates - Please do not apply
Key Responsibilities:
Customer Engagement & Assistance
o Provide demonstrations of AMC products and explain features, benefits, and usage at customer's place. Sales closing.
o Attend customers promptly and courteously.
o Understand customer needs and recommend suitable AMC cookware solution.
Sales Support
o Assist customers with product selection, pricing, offers, and payment procedures.
o Up sell and cross-sell AMC accessories and related products.
o Maintain updated knowledge of ongoing promotions, discounts, and exchange offers.
After-Sales Support
o Handle customer service queries related to product use, care, and warranty.
o Assist in the processing of returns, exchanges, or service requests.
Generate s...