Job Description
About the Role
We’re looking for a customer focused team member to support our regional sales team and deliver an excellent customer experience.
In this role, you’ll be the main inbound contact for customers in your portfolio, managing enquiries, processing orders, and building strong customer relationships. You’ll also identify opportunities to upsell and cross-sell our products and services, helping the team achieve regional sales targets.
Job Opportunity
• Manage inbound customer calls and enquiries
• Build strong customer relationships across the region
• Identify sales opportunities through upselling and cross-selling
• Process stock and indent orders accurately and efficiently
• Create and maintain price lists and pricing terms
• Keep CRM records up to date for clear business visibility
• Negotiate pricing within company guidelines, with TAM support
• Escalate customer opportunities, technical issues, or...