💼 Full-Time Position

Sales Executive

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vCommission
📍 Gurugram, Haryana, India
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Location
Gurugram, India
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Posted
June 27, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job Description

Koozo Commerce is looking for a proactive and customer-focused Customer Support Executive to join our team. The ideal candidate will be responsible for engaging with customers, improving order conversions, and delivering an excellent customer experience.

Key Responsibilities

  • Follow up with customers who have abandoned their shopping carts and encourage them to complete their purchases.
  • Handle NDR (Non-Delivery Report) follow-ups by contacting customers, verifying their availability, and coordinating successful delivery reattempts.
  • Conduct Cash on Delivery (COD) confirmation calls to reduce order cancellations and Return-to-Origin (RTO) cases.
  • Address customer queries...