Job Description
Our client Popular Group of Companies is looking for Sales Executive in Lahore.
Key Responsibilities:
- Proactive Resolution: Use predictive analytics to identify potential customer issues
before they escalate (e.g., detecting shipping delays and reaching out first). - Human-AI Collaboration: Act as the Human-in-the-Loop, taking over complex, high-
emotion queries transitioned from our Agentic AI bots. - Contextual Personalization: Utilize real-time sentiment analysis and historical data to
tailor every interaction, ensuring customers never have to repeat their history. - Revenue Advocacy: Identify moments of truth during interactions to recommend
relevant upgrades or services (upselling/cross-selling) that add genuine value. - Voice of Cust...