Job Description
Drive in-store sales by actively engaging customers understanding their mobile needs and recommending suitable devices and plans Master product knowledge of the latest smartphones accessories and service plans to provide expert advice and solutions Achieve and exceed individual and store sales targets through effective upselling cross-selling and customer relationship building Handle customer inquiries complaints and technical issues with professionalism and efficiency ensuring a positive post-sale experience Process sales transactions accurately using the point-of-sale POS system and manage inventory levels for mobile devices and accessories Maintain an attractive and organized sales floor ensuring product displays are up-to-date and appealing to customers Stay informed about competitor offerings and market trends to identify sales opportunities and adapt strategies Build rapport and loyalty with customers by providing exceptional service and follow-up suppo...