Job Description
About the job Sales Executive (Shipping)
- Assure and meet the sales goals established for different service and trade corridors. Monitor the performance of the agency.
- Through frequent phone calls and client meetings, guarantee customer satisfaction and positive client relationships. Respond quickly to consumer complaints and take necessary action.
- Management of accounts: full accountability for all MLO/NVOCC accounts assigned to you, including basic follow-up calls and their requirements on all trade lanes.
- Active involvement in the entire sales process, including proposal, quotation, BAF notification, pricing negotiation, and closing spot ad hoc rates; ensuring Dead Freight contracts are operating well; and, if necessary, ensuring that the concerned client is contacted on a regular basis for DF arrangements.
- Determine client requirements, possibilities, and important purchasing criteria in order to offer customised solutions.