Job Description
Key Responsibilities 1. Global Sales Hub Management Team Leadership: Manage a team of Sales Representatives working across early, late, and graveyard shifts Performance Tracking: Monitor live chats, emails, and calls regarding product inquiries, order tracking, and technical sales support Scheduling: Ensure proper coverage to meet the needs of our global markets (from 8 am SAST to 5 pm PST) Quality Control: Maintain the highest standard of product knowledge and customer service across all e-commerce platforms 2. South African Market Development Direct Sales: Drive revenue growth for the company's products within South Africa Channel Management: Manage and expand our network of resellers and affiliates Partnerships: Manage key partnerships of South Africa Field Marketing: Oversee on-site demonstrations and represent the company at major golf tournaments and industry events 3. HQ Liaison & Reporting Strategic Alignment: Coordinate directly with the COO in USA to align local efforts with ...