Job Description
1. Job descriptions: . Oversee the day-to-day operations of the nail salon to ensure smooth and efficient business activities. . Maintain high standards of manicure and pedicure services across all service teams. . Monitor service quality, hygiene practices, and compliance with health and safety regulations. . Manage salon schedules, staffing requirements, and operational workflows. . Ensure salon facilities, equipment, and tools are properly maintained and sanitized. . Lead, supervise, and mentor nail technicians and customer service personnel. . Conduct performance evaluations and provide coaching to improve service quality and productivity. . Support recruitment, onboarding, and training of salon employees. . Foster a positive, professional, and customer-focused work culture. . Deliver exceptional customer service and ensure high levels of client satisfaction. . Handle customer inquiries, concerns, and complaints professionally and effectively. . Develop strategies to enhance custom...