Job Description
Role Overview
This role combines strong sales leadership with full operational oversight of assigned branches. The Spa Sales & Operations Lead will:
- Drive daily, weekly, and monthly sales performance
- Coach and uplift frontline sales capabilities
- Ensure operational discipline and SOP adherence
- Manage manpower, scheduling, and resource allocation
- Maintain top‑tier client experience and service delivery
- Coordinate promotions, campaigns, and in‑store execution
This is a hands‑on, on‑the-ground role requiring constant engagement with teams, clients, store issues, and sales drivers.
Key Responsibilities 1. Sales Leadership & Daily Performance Management (40%)- Own branch sales targets and monthly revenue delivery.
- Lead daily sales huddles to align goals and address sales gaps.
- Coach Beauty Advisors & Therapists on:
- Co...