Job Description
+ Candidates must live in vicinity of Research Triangle Park, NC or Chicagoland area. Preference will be given to NC applicants.
+ Uses knowledge and relationships from guiding post-sales implementation of Testing, Inspection and Certification (TIC) products and services to collaborate with account owner on renewal strategy and inform planning for expansion opportunities.
+ Coordinates post-sale activities to ensure customers are meeting TIC certification requirements and product or service adoption timelines.
+ Serves as a single point of contact for post-sales services and ongoing relationship support for assigned customer contacts.
+ Builds trust, transparency, and loyalty with customer contacts. Directs feedback internally when appropriate.
+ Connects customer personnel to relevant UL personnel when applicable.
+ Takes ownership of a variety of product, investment, and technical issues and ensure complete resolutio...
+ Uses knowledge and relationships from guiding post-sales implementation of Testing, Inspection and Certification (TIC) products and services to collaborate with account owner on renewal strategy and inform planning for expansion opportunities.
+ Coordinates post-sale activities to ensure customers are meeting TIC certification requirements and product or service adoption timelines.
+ Serves as a single point of contact for post-sales services and ongoing relationship support for assigned customer contacts.
+ Builds trust, transparency, and loyalty with customer contacts. Directs feedback internally when appropriate.
+ Connects customer personnel to relevant UL personnel when applicable.
+ Takes ownership of a variety of product, investment, and technical issues and ensure complete resolutio...