Job Description
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Overview
The Sales Assistant supports the sales team by providing excellent customer service, managing administrative tasks, and helping drive sales growth. They serve as the first point of contact for customers, assist in product inquiries, and ensure a smooth and positive customer experience.
Key Responsibilities
Customer Support:
- Greet and assist customers with inquiries and purchases.
- Provide detailed product knowledge and recommendations.
- Handle customer complaints and resolve issues promptly.
- Assist the sales team in meeting targets by upselling and cross-selling.
- Manage point-of-sale transactions and ensure accurate records.
- Track inventory levels and restock shelves as needed.
Administrative Duties:
- Prepare and update sales reports and documentation.
- Maintain an organized and clean sales environment.
- Schedule appointments or product de...