Job Description
DUTIES AND RESPONSIBILITIES
Responsible for leading a team of sales associates to achieve sales targets.
Key Responsibilities
- Manage a team of sales associates to ensure the effective completion of their duties and responsibilities.
- Conduct daily operational assessments to ensure team growth and efficiency.
- Monitor daily production and releases, providing regular updates on the team’s operational status.
- Maintain strong client and employee engagement to ensure delivery of quality service.
- Implement sales strategies and action plans aligned with company objectives.
- Prepare and submit regular reports on team performance to the Immediate Superior.
- Assist the Sales Team Leader in meeting targets. Acts as Officer-in-Charge in the absence of the sales team leader or if instructed by management.
- Handle client complaints or concerns escalated by staff, ensuring timely and appropriate r...