Job Description
We are seeking a highly organised Sales Support Administrator to join a busy and established team. The successful candidate will play a vital role in supporting the sales department by providing administrative/sales support to the sales team and maintaining customer relationships. This role involves managing sales documentation, processing orders and maintaining customer records. Duties
* Process sales orders, quotations, and invoices accurately and in a timely manner.
* Maintain and update customer portal.
* Handle customer inquiries, complaints and follow ups.
* Raise and respond to enquiries
* Speak with other departments to ensure customer journey runs smoothly without delays.
* Monitor and respond to enquiries in the mailboxes.
* Checking orders, looking at data and sales reporting
* Understanding products and customers
* Process warranty claims.
* Raise any issues or delays with relevant dep...
* Process sales orders, quotations, and invoices accurately and in a timely manner.
* Maintain and update customer portal.
* Handle customer inquiries, complaints and follow ups.
* Raise and respond to enquiries
* Speak with other departments to ensure customer journey runs smoothly without delays.
* Monitor and respond to enquiries in the mailboxes.
* Checking orders, looking at data and sales reporting
* Understanding products and customers
* Process warranty claims.
* Raise any issues or delays with relevant dep...