Job Description
Responsibilities
- Provide dedicated support for CargoWise (CW) sales‑related issues.
- Serve as the subject matter expert for sales teams on CW sales module inquiries and proper data setup.
- Perform data validation and basic analysis on sales entries to identify discrepancies and prevent billing issues.
- Support operations by troubleshooting sell rating errors.
- Ensure smooth and accurate implementation of client rates, customer quotations, and one‑off quotes in coordination with Customer Service, Operations, and Billing teams to enable successful autorating.
- Participate in CargoWise implementation and post‑implementation activities, including testing and alignment of sales entry workflows.
- Assist in preparing sales and shipment reports by extracting, validating, and consolidating data from CargoWise (CW) and AS400 systems.
- Develop, review, and maintain Standard Operating Procedures (SOPs) for Accounts pro...