Job Description
About the Role
The Sales Support Specialist will play a crucial role in supporting the sales team for business success by managing administrative tasks, providing customer service, and assisting with sales strategies. Responsibilities include supporting sales to ensure customer satisfaction.
Responsibilities
Providing exceptional customer service by responding to customer inquiries, providing product information, and resolving issues.
Coordinating with other departments to ensure timely delivery of products and services to customers.
Assisting the sales team to improve customer satisfaction, this will include issue resolution, billing, invoicing, order processing, legal coordination and contract implementation.
To onboard and execute on sales closes and navigate any roadblocks.
Developing and maintaining relationships with the sales team , key customers and stakeholders
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