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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Responsibilities
- Provide excellent customer service to members of AAP and the other individuals seeking assistance by answering questions about products or services, processing orders and handling complaints.
- Maintaining relationships with current customers by providing them with product information and promotional offers.
- Adhere to and meet set schedules, deadlines and quotas
- Accurately and efficiently encode all data; Confirmed that entered data accurately aligns with original documentation/ requirement/s;
- Performing administrative tasks such as greeting clients, answering phones & scheduling appointments
- Coordinating with other departments to ensure smooth operations
- Perform any other office tasks as assigned by the AAP Main Membership Manager.
Qualifications
- Graduate of any Bachelor’s Degree (4-year course)
- Preferably with sales or customer service-related experience
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