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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Responsibilities
- Mentor and develop your team to consistently achieve their goals within a constantly evolving sales environment.
- Develop an outstanding sales environment within your team, focused on exceeding metrics.
- Demonstrate ownership of customer interactions, with the fundamental philosophy of doing the right thing for each one.
- Lead daily huddles and weekly team meetings to continuously communicate purpose, goals, progress and celebrated successes.
- Promote and mentor to the five crucial behaviors of care daily.
- Communication of goals, performance trends, and voice of the customer to all levels of care leadership.
- Assist guides in learning how to consult and empower customers during phone interactions.
Minimum requirements
- Ability to mentor a team to meet quality standards and metrics set by the department.
- Minimum of 1+ years of sales supervisor experience...