Job Description
If you’re a sales leader who gets real satisfaction from lifting performance, coaching capability and building high-performing teams, this is the kind of role where you’ll make your mark.
An established, fast-paced sales business is strengthening its leadership team in Melbourne as it shifts into a more structured, coaching-led environment. This is not a seat-warming leadership role focused purely on KPIs. It’s a hands-on opportunity for someone who knows how to develop people, sharpen sales capability and improve conversion through strong leadership.
The role:
You’ll lead a team of around 10–12 contact centre sales agents, with a strong focus on coaching, development and performance uplift. A large portion of your time will be spent identifying skill gaps, improving call quality and helping agents become more confident, consistent performers.
What you’ll be doing:
- Coach and develop agents to improve con...