Job Description
* Partner with leadership to define and execute a Salesforce roadmap aligned with business goals and client service objectives.* Identify opportunities for process automation and innovative solutions within Salesforce.* Translate business requirements into effective Salesforce solutions that enhance operational efficiency and client relationships.* Bachelor’s degree in Information Systems, Business Administration, or related field, or equivalent experience.* 3+ years hands-on Salesforce administration experience.* Salesforce Administrator certification (ADM 201).* Strong knowledge of data security, compliance, and confidentiality practices.* Proven ability to convert business needs into Salesforce solutions.* Excellent communication and stakeholder management skills.* Salesforce experience in a law firm or professional services environment.* Proficiency with Salesforce Sales Cloud, Service Cloud, or legal-specific implementations.* Additional Salesforce certifications (Advanced Adminis...