💼 Full-Time Position

Salesforce AMS Support

🏢
Runmap Infotech Private Ltd.
📍 Kollam, Kerala, India
📍
Location
Kollam, India
📅
Posted
June 06, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Hiring: Salesforce AMS Support Consultant

📍 Location: Open

💼 Employment Type: Contract / Full-Time

🧑 💻 Experience Required: 4–6 Years

We are looking for a Salesforce AMS Support Consultant with 4–6 years of experience in Salesforce application support and maintenance.

Key Skills:

  • Salesforce Administration & Support
  • Incident, Problem & Change Management
  • User Access Management
  • Salesforce Service Cloud / Sales Cloud
  • Data Management & Reporting
  • Ticketing Tools (JIRA, ServiceNow, etc.)
  • User Training & Issue Resolution
  • Stakeholder Communication

Responsibilities:

  • Provide end-to-end Salesforce AMS support.
  • Resolve user issues and service requests within SLA.
  • Perform system monitoring, troubleshooting, and root cause analysis.
  • Coordinate with business users and technical teams.
  • Support enhancements, deployments, an...