Job Description
Salesforce Commerce Cloud Admin/Business Analyst
CLIENT:
Our client is the no. 1 CXM agency globally and the Salesforce partner of the year in Switzerland. We are hiring for their Philippine office.
Responsibilities
- Managing roles and permissions for Business Manager users.
- Managing storefront data and code using import/export, jobs, and replication.
- Setting site or global preferences and creating custom preferences.
- Monitoring and controlling B2C Commerce instances.
- Performing standard system backups.
- Support application monitoring – activities that cover the full business service.
- Coordinate with other support groups if required.
- Ensure that all projects provide full documentation of their solution.
- Act upon any monitoring alerts.
- Provide feedback on tickets/problems to improve the monitoring solution.
- Report on monitoring alerts and ...