Job Description
Empower wealth advisors at Manulife Wealth as a Salesforce Support & Enablement Consultant in a hybrid role. Provide crucial support for Salesforce Financial Services Cloud to enhance advisor performance.
As a Salesforce Support & Enablement Consultant, you will be vital in aiding Manulife Wealth advisors directly. Your primary focus will be on providing day-to-day virtual support, enhancing user proficiency, and aligning advisor needs with the platform capabilities. Strong Salesforce expertise and collaborative communication skills are essential to bridge gaps between different teams and streamline implementation.
Key Responsibilities:
• Deliver virtual support and best practices for advisors
• Create and improve enablement materials like guides and training
• Act as a liaison between advisors and Continuous Delivery Organization
• Translate business needs into clear user stories
• Identify and recommend solutions for common issues
Requirements:
• 5+ years o...
As a Salesforce Support & Enablement Consultant, you will be vital in aiding Manulife Wealth advisors directly. Your primary focus will be on providing day-to-day virtual support, enhancing user proficiency, and aligning advisor needs with the platform capabilities. Strong Salesforce expertise and collaborative communication skills are essential to bridge gaps between different teams and streamline implementation.
Key Responsibilities:
• Deliver virtual support and best practices for advisors
• Create and improve enablement materials like guides and training
• Act as a liaison between advisors and Continuous Delivery Organization
• Translate business needs into clear user stories
• Identify and recommend solutions for common issues
Requirements:
• 5+ years o...