Job Description
Purpose of Position
The Salesforce Product Manager combines strong product and operational process expertise with creative problem‑solving, translating complex commercial needs into scalable solutions in line with the CRM roadmap and vision. Working in a fast‑paced, global environment, this role brings teams together, leads stakeholders across functions while driving meaningful outcomes in a complex and evolving systems landscape.
Key Tasks
- Act as primary product linkage between business stakeholders, the Salesforce team, and Product & Technology, ensuring business priorities are clearly understood and reflected in the CRM roadmap.
- Support the definition, maintenance, and delivery of the CRM roadmap, working closely with CRM and Billing & Payments leadership and teams, to surface synergies and address cross-team dependencies early.
- Lead structured assessments of current (“as‑is”) business processes and contribu...