Job Description
Capitec is seeking an energetic, self‑motivated Client Engagement Technical Expert to join our banking team.
Purpose Statement
- To be a client engagement technical expert and apply and provide data, systems and engineering know‑how to support, track, develop and improve client engagement programmes, campaigns and prompts throughout the client engagement life cycle.
- To conceptualise, articulate, design and build Client Relationship Management (CRM) solution designs in relation to specific communication programmes, campaigns, and prompt business requirements.
Experience (Minimum)
- 2–3 years technical CRM experience in a client relationship environment or business engineering to understand data, modelling, selection, systems, and integration points in respect of a client centric view.
- 1 year experience working on Salesforce Marketing Cloud and/or other CRM platforms.
- Experience of working cross‑funct...