Job Description
Task Description: Team management: Assigning tasks based on team members' skills and experience, and ensuring team members are performing to their best potential.
Communication: Communicating with team members, external partners and business stakeholders to determine project status and identify potential roadblocks.
Issue resolution: Ensuring issues related to scope, budget, and resource allocation are resolved effectively.
Change management: Dealing with changes to the project, committed delivery on time with quality and ensuring 0 impact to production due to changes.
Documentation: Preparing documents and managing reports.
Other Skills: PM Skill, ITIL, 2LS process knowledge, Salesforce knowledge,
Service owner skills, review and co-ordinating tickets