Job Description
Reporting to the Salesforce Platform Manager, we are looking for a Salesforce System Administrator, who is responsible for maintaining and optimizing the integrity and quality of Bell Canada’s CRM system, Salesforce.com. This individual is driven to deliver key functionality within day-to-day operations and successful delivery of enhancements and upgrades.
Key Responsibilities
- Serve as part of a team of system administrators for:
- Handle all basic administrative functions within Salesforce, including user support, workflow builds, process automation, build custom apps, and objects
- Support day to day operations via problem analysis & troubleshooting
- Complete new configuration requests, ranging from simple to complex
- Work with cross-functional stakeholders to develop processes to support administrative, development and channel activities
- Act as a liaison between user...