Job Description
The Salesforce Trainer plays a critical role in ensuring our teams across the globe receive the guidance, training and support they need to become proficient users in Salesforce, helping them to succeed in their roles, whilst getting the best use from the system and maximising adoption and effective use of the system use worldwide.
Responsibilities:
On-demand training for all users using the Salesforce application – this includes ad hoc requests and new joiners/movers
On-demand training for all users using the PowerBI Sales Reporting application. This includes ad hoc requests and new joiners/movers
Creating or adjusting training content (video or PPT’s) on new or adjustedcapabilities in Salesforce.com and Sales PowerBI App
Maintaining training content on centrally managed training repository i.e. Saleseffectiveness training site
Reviewing SFDC Adoption Dashboards and identifying areas where additional...