Job Description
Job Purpose/Summary:
The role is responsible for service Delivery related to ABAP Development SpanHands on experience in leading the team of ABAP with exposure working on ALE IDOC, Interfaces, RICEFW Work experience BAPI, BADI , USEREXITS BDC is must . Hands on exp in creating reports, interfaces
- Minimum 5 Years of IT industry experience.
- Relevant SAP Certification is Must
-- Experience implementing User Exit, BADIs, or Enhancements to further customize out-of-the-box solutions in SAP
- Able to research SAP issues through OSS, evaluating, applying and testing OSS notes.
Can work independently and manage task individually.
- Take ownership.
Key Performance Indicators:
Incident & Change Management
SLA/KPI compliance.
Service availability and incident reduction.
MTTR improvement and ticket ageing reduction.
Reduction in repeat incidents and recurring problems.
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