Job Description
SAP BRIM / Subscription Billing Production Support Specialist
Location; Remote India
Long Term
Key Responsibilities
- Analyze and resolve SAP BRIM production issues
- Support Subscription Order Management, Convergent Invoicing, Provider Contracts, and RAR processes
- Troubleshoot failed/stuck orders, billing, invoicing, and revenue transactions
- Perform root-cause analysis and coordinate production fixes
- Validate downstream finance and reporting impacts
- Document issue resolution, approvals, and audit evidence
- Identify process improvements and automation opportunities
Required Skills
- Strong hands-on SAP BRIM / Subscription Billing experience
- Knowledge of SOM, CI, Provider Contracts, and RAR
- Strong Order-to-Cash (O2C) process understanding
- Experience in SaaS/subscription busi...