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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Qualifications
- Local Governance, especially City of Cape Town Case and Records Management experience would be beneficial
- It is strongly recommended that potential candidates reside in Cape Town
- Understanding of SAP system integration between SAP Case & Records Management, SAP UI5 Portal and UI5 Mobile
Responsibilities
- Review existing business processes and requirements and utilize that knowledge to map the processes to SAP’s case, mobile & e-service solutions
- Schedule and conduct workshops with various business and functional teams to plan, prioritize, design, and deliver documented business processes in Visio for SAP case, mobile and e-service applications to support a complete and cohesive user experience
- Ask the right questions to clarify stakeholder needs.
- Translate vague ideas into clear, structured requirements.
- Write functional/non-functional requirements, use cases,...