Job Description
We are looking for an experienced SAP CRM/CMM Functional Consultant to join our team and support the implementation, configuration, and optimization of SAP S/4HANA Customer Management solutions.
The successful candidate will work closely with business stakeholders to analyze requirements, configure SAP CRM/CMM functionalities, support end-to-end implementations, and ensure seamless integration with SAP S/4HANA modules. Hands-on experience with the SAP S/4HANA Service module is mandatory.
This role requires strong functional expertise across CRM business processes, customer service management, system integration, testing, user training, and post-go-live support.
Key Responsibilities- Gather and analyze business requirements through workshops with business stakeholders.
- Design and configure SAP CRM/CMM solutions to support customer engagement, sales, service, and marketing processes.
- Configure SAP CRM functionali...