Job Description
Excelia is a multinational company in Consulting, Technology, and Professional Services with over 25 years of experience. We provide services in more than 50 countries across Europe, Latin America, and the United States through our 10 own offices.
Do you have experience in the area of SAP and are you looking for a new challenge? Then this opportunity is for you!
Position
SAP Data Migration Factory Critical Case Management Expert
Location
Porto - Flexible hybrid working model
Main Responsibilities
- Serve as a dedicated resource for handling critical case assignments during parallel rollouts or high-risk project situations.
- Act as first responder for critical issues impacting timelines and deliverables.
- Coordinate with technical and functional teams to resolve blockers quickly and efficiently.
- Maintain escalation logs and ensure transparency of critical issues to management.
- I...