Job Description
: •
Provide L2/L3 support for SAP EWM (Inbound, Outbound, Internal Warehouse
Processes).
• Monitor and resolve incidents, service requests, and problem tickets within
defined SLAs.
• Perform root cause analysis and provide permanent fixes for recurring issues.
• Support RF scanning, warehouse task management, bin management, and resource
management.
• Collaborate with business users, super users, and cross-functional SAP teams
• Handle master data issues related to storage bins, handling units, and
packaging specifications.
• Perform configuration changes in EWM as per business requirements (minor
enhancements).
• Support interfaces between SAP EWM and ERP/SAP S/4HANA or third-party systems
(e.g., scanners, WMS,).
• Conduct system monitoring, batch job monitoring, and performance tuning for
warehouse operations.
• Assist in testing (UT, SIT, UAT) and support cutover/go-live activities.
• Prepare functional specifica...