Job Description
Job Summary
We are seeking a skilled SAP FICO L2 Consultant to provide application support, issue resolution, and continuous improvement for SAP S/4 HANA Finance systems. The ideal candidate will have strong hands-on experience in SAP FI and CO modules, with a focus on production support, incident management, and minor enhancements.
Key Responsibilities
L2 Application Support & Incident Management
- Provide Level 2 support for SAP FICO incidents, service requests, and problem management.
- Analyze, troubleshoot, and resolve issues within defined SLA timelines.
- Perform root cause analysis (RCA) and coordinate with L3/technical teams.
- Monitor and support daily system operations and batch jobs.
SAP FI (Financial Accounting)
- Support FI modules: GL, AP, AR, AA, Bank Accounting.
- Assist in month-end and year-end closing activities.
- Handle minor configuration changes.